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    Access

    Access

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    Equipment on our fleet

    We are constantly incorporating innovative equipment and features in our buses in order to guarantee universal accessibility for all users.

    In general, our national and regional service vehicles are equipped with the following adapted services (please note that the on-board toilet is not adapted on any of our routes or services):

    Exterior signage

    Exterior signage denoting the corresponding accessibility standard.

    Button to request lifting platform

    Exterior button for requesting motorised lifting platform.

    Lifting platform

    A motorised lifting platform to help passengers in wheelchairs/scooters board the bus.

    These are 100% automatic lifting platforms equipped with an electrical protection mechanism, side protection bars and front and rear folding covers to facilitate boarding and prevent possible falls.

    Consult the minimum requirements for wheelchairs and scooters to be permitted.

    Space for people in wheelchairs/scooters (PRM in wheelchairs)

    Seat-free space for people travelling in their wheelchair or scooter.

    The passenger’s wheelchair shall be fixed to the rails installed on the floor of the bus using a special securing system.

    Buttons in the wheelchair/scooter space (PRM in wheelchairs)

    Specific stop buttons for passengers sitting in these spaces.

    Facilities for loading mobility aids into the hold

    Auxiliary ramp to facilitate the loading of heavy mobility aids (electric wheelchairs, scooters, etc.) into the hold.

    Additional system for securing and fastening mobility aids in the hold, in a space specially reserved for this equipment.

    Consult the minimum requirements for wheelchairs and scooters to be permitted in the hold.

    Seats for passengers with reduced mobility (PRM)

    These seats are preferably located near the front door to facilitate access to passengers with reduced mobility or disabilities.

    They are identifiable as they are a different colour to the other seats and are accompanied by specific pictograms, and they offer more space to facilitate accessibility and even to accommodate an assistance dog if necessary.

    Buttons next to seats for passengers with reduced mobility (PRM)

    Specific stop buttons for passengers sitting in these seats.

    Bars and handles

    Full set of bars and handles in contrasting colours and non-slip material to facilitate access and transit inside and when exiting the bus.

    You will find them on all access steps, luggage racks and seats.

    Adapted signage: pictograms and Braille

    Standardised, easy-to-understand pictograms distributed throughout the vehicle, in addition to Braille signage.

    Vehicle floor and step edges

    State-of-the-art anti-slip flooring with non-reflective materials, when both wet and dry.

    The steps up to the bus have stair nosings in a contrasting colour, generally in yellow or a reflective material.

    Lighting at the entrance

    Lighting in the area of the entrance steps.

    Protection system at doors

    Anti-trap system at doors that reverses the opening/closing process in the event of an obstacle.

    A locking system that prevents the vehicle from moving when a door is open or the access platform is deployed.

    Floor lifting/lowering system

    A kneeling system that lowers the vehicle on the right-hand side to facilitate access to passengers with disabilities or reduced mobility.

    Floor lifting/lowering (levelling) system that reduces the height of the entire vehicle and also facilitates access for all passengers.

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    • National and regional services
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    • Equipment on our fleet

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