What should I do if my bus arrives or departs in the middle of the night?

The station closes at 01:30 AM, so you cannot wait inside after that time. If your bus leaves very early (e.g., 05:00 AM), the outside area has surveillance and there is a 24-hour taxi rank right at the main entrance for safe late-night transfers.

How is the station laid out so I don’t get lost?

The terminal is organized into two levels: the upper lobby is for ticket sales and the shopping area, while the lower lobby focuses on dining services and access to the bus platforms.

Where can I charge my phone if there are no free sockets in the waiting area?

In addition to the charging towers in the waiting area, if you travel on an Alsa Supra or Confort class bus, you will have USB connectors or individual sockets at your own seat throughout the journey.

Can I bring a bicycle or an electric scooter?

Yes, both are allowed in the bus trunk. For electric scooters, in 2026 it is mandatory to have a circulation certificate and an identification label. Like bicycles, they must be folded or packed and the corresponding supplement must be paid when buying the ticket.

How can I bring my bicycle or surfboard?

Alsa allows the transport of sports equipment for a supplement (approx. €5-€10 depending on the route). You must check it in as special luggage, it must be packed (in a specific bag or box), and you must be at the platform 15 minutes before departure to place it in the trunk.

What should I do if I lose an item on board or at the station?

If you lost it at the station, go to the Information Point. If the item was left on the bus, you must contact the transport company directly. Unclaimed items after 4 weeks are sent to the municipal Lost and Found Office.

How can I request assistance if I am traveling with reduced mobility?

You must request the assistance service (PRM) at least 48 hours in advance through the website or phone of the company you are traveling with. The station has elevators and ramps connecting both levels to facilitate your access to the platforms.

How do I know which platform my bus leaves from?

You should check the digital screens located on both levels of the terminal. Platforms are usually divided by companies or destinations: the lower lobby gives direct access to the bay area, where each door indicates the platform number.

Buses and routes from
the Cáceres Station

Public transport connections

Cáceres Bus Station is the main road transport hub in the province and a key stop on the Vía de la Plata. Located in a modern and well-connected area, it is integrated with the railway station, which allows travelers a perfect intermodal connection to explore both the old town (World Heritage Site) and the rest of the Extremadura region.

Urban bus and mobility

Cáceres Urban Buses (Vectalia)

The terminal is connected to the city center and the main neighborhoods via several urban network lines that stop outside:

Line L1: This is the main line that connects the station directly with the Plaza Mayor and the historic city center.
Lines L4 and L5: Facilitate access to the University Hospital, the University of Extremadura campus, and the residential areas of the north and south.

Railway Connection:

The bus station is located right next to the Cáceres Train Station. A brief walk through the outdoor lobby is enough to access Medium Distance services and the High-Performance train connecting with Madrid and Badajoz.

Recommended App: We advise you to download the Cáceres Bus app to check arrival times in real-time and plan your trips around the city efficiently.

Connection with the airport

Cáceres primarily uses two reference airports for its international and domestic air connections:

Madrid-Barajas Airport (MAD): This is the most common connection. There are daily bus services connecting Cáceres with Madrid in about 3h 30min, allowing for a connection to the airport via Metro or Cercanías (Commuter Train).
Badajoz Airport (BJZ): Located about 90 km away, it can be reached via regional bus services or private vehicle in just over an hour.
Taxi: The station has an official taxi rank available 24 hours a day at the main entrance.

Car rental

As a strategic hub, Cáceres offers various vehicle rental options strategically located between the bus station and the train station.

Available companies

Inside the complex: You will find counters for international agencies such as Avis, Budget, and Europcar in the lobby of the adjacent railway station.
Station surroundings: Various local rental offices operate in the adjacent avenues, facilitating vehicle pick-up and drop-off.

Mobility Tip: If you are going to visit Monfragüe National Park or the Jerte Valley region, renting a car from the station is the most flexible option for moving through Extremadura's natural spots.

Cáceres Bus Information: Schedules, Destinations and Contact

The terminal is located at Calle Túnez, 1. It is the central hub for routes running along the A-66 axis and transversal connections to Madrid and Portugal.

Station hours

Every day: 06:00 AM – 00:00 AM

Access remains open for specific night services.

Main destinations from this station

National: Madrid, Seville, Salamanca, Mérida, Badajoz, Plasencia, Salamanca and Zamora.

International: Lisbon, Porto and connections with various cities in southern France.

Practical information

Parking: Large public parking near the station.

Available Station Services

Main Lobby: Large and climate-controlled waiting area with information screens for departures and arrivals.
Lockers: Luggage storage service so you can visit the city comfortably.
Dining: Cafeteria-bar with quick catering service and 24h vending machines.
WiFi: Free internet connection available in the terminal waiting areas.
News and Gifts: Shop where you can buy daily newspapers, books, snacks, and travel items.

Accessibility: 100% accessible terminal with ramps, adapted restrooms, and direct access to bays.
Security: Private security personnel and video surveillance systems throughout the premises.
Customer Service: Information and ticket windows for major operators.
Taxis: Official rank located right at the main door of the terminal building.
ATMs: Automated teller machines (ATM) located inside the lobby.

Where to buy your ticket

→ On www.alsa.es.

→ In the Alsa App.

→ At the Cáceres station ticket offices and enabled self-service machines.

Payment methods

Credit or debit card (Visa, MasterCard, American Express).
Alsa Plus Wallet.
PayPal (web and app only).
Apple Pay (app only).
Alsa Plus Balance.
Cash (at station ticket offices and enabled self-service machines).

Passes and vouchers that can be used

Single Pass

Limited trips for 30 days to hundreds of destinations (personal).

Bono 10 (Pay 6 + 4 Free)

Not nominative, you can share it, and it is valid for 1 year.

Regional Pass

Travel through Extremadura with discounts from 40%.

YOUTH Monthly Pass

Personal and non-transferable flat rate for youth aged 15 to 26.

ADULT Monthly Pass

Personal option for recurring trips for those over 26 years old.

CHILD Free Pass

No-cost travel for children aged 0 to 14 (Personal).

Useful information before traveling

Check in

Check in

Arrive at the station 1 hour before
your trip's check in.

Baggage

Equipaje

Includes one small hand accessory and one suitcase in the trunk according to your fare.

Basic (20kg), Flexible (25kg) or Super Flexible (30kg).

Other information

Billetes

Consult all the information regarding your baggage and pets.

Buses and routes from
the Cáceres Station