What should I do if my bus arrives or departs in the middle of the night?

The station closes at 01:30 AM, so you cannot wait inside after that time. If your bus leaves very early (e.g., 05:00 AM), the outside area has surveillance and there is a 24-hour taxi rank right at the main entrance for safe late-night transfers.

How is the station laid out so I don’t get lost?

The terminal is organized into two levels: the upper lobby is for ticket sales and the shopping area, while the lower lobby focuses on dining services and access to the bus platforms.

Where can I charge my phone if there are no free sockets in the waiting area?

In addition to the charging towers in the waiting area, if you travel on an Alsa Supra or Confort class bus, you will have USB connectors or individual sockets at your own seat throughout the journey.

Can I bring a bicycle or an electric scooter?

Yes, both are allowed in the bus trunk. For electric scooters, in 2026 it is mandatory to have a circulation certificate and an identification label. Like bicycles, they must be folded or packed and the corresponding supplement must be paid when buying the ticket.

How can I bring my bicycle or surfboard?

Alsa allows the transport of sports equipment for a supplement (approx. €5-€10 depending on the route). You must check it in as special luggage, it must be packed (in a specific bag or box), and you must be at the platform 15 minutes before departure to place it in the trunk.

What should I do if I lose an item on board or at the station?

If you lost it at the station, go to the Information Point. If the item was left on the bus, you must contact the transport company directly. Unclaimed items after 4 weeks are sent to the municipal Lost and Found Office.

How can I request assistance if I am traveling with reduced mobility?

You must request the assistance service (PRM) at least 48 hours in advance through the website or phone of the company you are traveling with. The station has elevators and ramps connecting both levels to facilitate your access to the platforms.

How do I know which platform my bus leaves from?

You should check the digital screens located on both levels of the terminal. Platforms are usually divided by companies or destinations: the lower lobby gives direct access to the bay area, where each door indicates the platform number.

Buses with connection to Geneva Airport

Canary Shuttle: Leaders in Airport/Hotel transfers in the Canary Islands

Public transport connections

Lugo Bus Station is the main road communications hub in the province. Strategically located next to the emblematic Roman Wall (World Heritage Site), it allows travelers to access the historic center on foot in a few minutes, offering total connectivity with the rest of Galicia and the center of the peninsula.

Urban bus and mobility

Lugo Urban Buses (Transporte Urbano de Lugo)

The terminal is integrated into the local network with stops located outside the station (Rúa da Estación and Praza da Constitución):

Lines 1.1, 1.2 and 1.4: Connect the station with the city center and the main residential neighborhoods.
Lines 3 and 4: Provide access to the Lugo University Campus and the Lucus Augusti University Hospital (HULA).

Railway Connection:

Lugo Train Station is approximately a 10-15 minute walk away. It offers Media Distancia services and connections that link with the high-speed axis in Ourense, facilitating intermodal transport for long-distance travel.

Recommended App: We advise using the Lugo Bus app to check arrival times, line maps, and urban service alerts in real-time.

Airport connections

Lugo relies on the main Galician airports for its air connections, accessible via road transport:

Santiago-Rosalía de Castro Airport (SCQ): This is the most used option. There are direct bus services operated by regional companies and Alsa that connect the city with the airport.
A Coruña Airport (LCG): Accessible by bus with a transfer at A Coruña station or by private vehicle (approx. 1 hour via the A-6).
Taxi: The station has a permanent official taxi rank right at the main façade, operating 24 hours a day.

Car rental

Lugo is the ideal starting point for touring the Ribeira Sacra or the Mariña Lucense, so car rental offers are accessible from around the terminal area.

Available companies

Station surroundings: You will find agency offices such as Avis and Europcar located near the train station and in the commercial hub near the bus station.
Local services: There are several van and passenger car rental companies in the Avenida de Madrid area.

Mobility tip: If you are going to visit the Las Catedrales Beach, we recommend booking your car in advance, as demand in high season is very high throughout the province.

Lugo Bus Information: Schedules, Destinations and Contact

The terminal is located at Rúa da Estación, s/n. Its location allows travelers to find themselves in front of the Wall as soon as they leave the premises, facilitating immediate cultural tourism.

Station opening hours

Every day: 06:30 – 23:00

Subject to the operation of regional and national services.

Main destinations from this station

National: Madrid (South Station and T4), Ponferrada, León, Valladolid, Oviedo, Gijón, Santander and Bilbao.

Regional: A Coruña, Santiago de Compostela, Ourense, Sarria, Becerreá and Monforte de Lemos.

Practical information

Parking: Underground public parking in the vicinity of the station.

Services available at the station

Main Lobby: Large climate-controlled waiting area with benches and information screens.
Luggage lockers: Locker service available for terminal users.
Dining: Cafeteria with bar and snack service, plus 24h vending machines.
WiFi: Free internet connection for travelers in common areas.
Sales points: Official Alsa ticket sales and information counters.

Accessibility: Station adapted with access ramps and toilets for people with reduced mobility.
Security: Security personnel and camera monitoring systems.
Taxis: Official taxi rank located right at the main building door.
Toilets: Public facilities accessible on the lobby floor.
Kiosk: Daily press, magazines, books and basic travel items.