What should I do if my bus arrives or departs in the middle of the night?

The station hours are 08:30 AM – 02:30 PM (M-F), so you cannot wait inside after that time. If your bus leaves very early (e.g., 05:00 AM), the outdoor area has security and there is a 24-hour taxi rank right at the main door for safe transfers in the early hours.

How is the station laid out so I don’t get lost?

The terminal is organized into two levels: the upper lobby is for ticket sales and the shopping area, while the lower lobby focuses on dining services and access to the bus platforms.

Where can I charge my phone if there are no free sockets in the waiting area?

In addition to the charging towers in the waiting area, if you travel on an Alsa Supra or Confort class bus, you will have USB connectors or individual sockets at your own seat throughout the journey.

How can I bring my bicycle or surfboard?

Alsa allows the transport of sports equipment for a supplement (approx. €5-€10 depending on the route). You must check it in as special luggage, it must be packed (in a specific bag or box), and you must be at the platform 15 minutes before departure to place it in the trunk.

What should I do if I lose an item on board or at the station?

If you lost it at the station, go to the Information Point. If the item was left on the bus, you must contact the transport company directly. Unclaimed items after 4 weeks are sent to the municipal Lost and Found Office.

How can I request assistance if I am traveling with reduced mobility?

You must request the assistance service (PRM) at least 48 hours in advance through the website or phone of the company you are traveling with. The station has elevators and ramps connecting both levels to facilitate your access to the platforms.

How do I know which platform my bus leaves from?

You should check the digital screens located on both levels of the terminal. Platforms are usually divided by companies or destinations: the lower lobby gives direct access to the bay area, where each door indicates the platform number.

Buses and routes from
the Plasencia Station

Public transport connections

Plasencia Bus Station is the main logistical hub in northern Extremadura. Strategically located near the city center and the Sports City, the terminal facilitates fluid intermodal connectivity with both the historic center and the regions of Jerte, La Vera, and Las Hurdes.

Urban bus and mobility

Plasencia Urban Buses

The station has stops of the local transport network in its vicinity, allowing quick access to the key points of the municipality:

Line 1: Connects the station with the city center (Puerta de Talavera) and peripheral neighborhoods.
Line 2: Ideal for traveling to the commercial area, the Virgen del Puerto Hospital, and university centers.

Railway Connection:

The connection with the Plasencia Train Station (Medium Distance and Alvia services) is easily done by taxi or via urban bus lines, with a journey of just 5-8 minutes.

Mobility Tip: We advise you to check the updated schedules on the terminal's information panels to coordinate your transfers with the rural lines that run through the Jerte Valley.

Connection with airports

As it does not have its own airport, air connections from Plasencia are made through the nearest airports via road transport:

Madrid-Barajas Airport (MAD): This is the most frequent option. There are direct services and others with a transfer at the Madrid South Station (Estación Sur) with an approximate duration of 3h 30min.
Badajoz Airport (BJZ): Connection via regional bus with a transfer in the city of Badajoz.
Taxi: There is an official rank located outside the terminal for local and long-distance provincial travel.

Car rental

For those travelers wishing to explore the natural landscapes of the Monfragüe National Park or the neighboring regions, private mobility options are available.

Available companies

Station surroundings: Local agencies and pick-up points for national operators operate in the streets near the terminal.
Drop-off points: It is recommended to manage the reservation in advance to ensure the availability of pick-up at the station itself or in adjacent commercial premises.

Mobility Tip: If you plan to visit the natural pools of the Jerte Valley in high season, renting a car from Plasencia station is the most recommended option due to the time flexibility it offers.

Plasencia Bus Information: Schedules, Destinations and Contact

The terminal is located at Calle Tornavacas, 2. It is the fundamental axis for regular transport in the north of the province of Cáceres and the routes of the Vía de la Plata.

Station Opening Hours

Monday to Friday: 08:30 AM – 02:30 PM

Subject to the schedules of long-distance services.

Main destinations from this station

National: Madrid, Salamanca, Seville, Mérida, Badajoz

Regional: Hervás, Jarandilla de la Vera, Cabezuela del Valle, and the Las Hurdes region.

Practical Information

Parking: Easy parking area in the surroundings of the station.

Available Station Services

Waiting Area: Air-conditioned lobby with comfortable seating and information screens.
Lockers: Luggage storage service to facilitate the visit to the city.
Dining: Cafeteria with bar service and snacks, plus 24h vending machines.
Press and Gifts: Establishment for purchasing magazines, daily press, and local products.
WiFi: Free wireless connection available for travelers in the terminal building.

Accessibility: Adapted station for people with reduced mobility and street-level access.
Security: Surveillance personnel and camera systems in bay areas and lobby.
Customer Service: Ticket offices for information and sales from different companies.
Taxis: Official rank located right in front of the station's main entrance.
ATMs: Automated machine for cash withdrawal inside.