What should I do if my bus arrives or departs in the middle of the night?

The station closes at 01:30 AM, so you cannot wait inside after that time. If your bus leaves very early (e.g., 05:00 AM), the outside area has surveillance and there is a 24-hour taxi rank right at the main entrance for safe late-night transfers.

How is the station laid out so I don’t get lost?

The terminal is organized into two levels: the upper lobby is for ticket sales and the shopping area, while the lower lobby focuses on dining services and access to the bus platforms.

Where can I charge my phone if there are no free sockets in the waiting area?

In addition to the charging towers in the waiting area, if you travel on an Alsa Supra or Confort class bus, you will have USB connectors or individual sockets at your own seat throughout the journey.

Can I bring a bicycle or an electric scooter?

Yes, both are allowed in the bus trunk. For electric scooters, in 2026 it is mandatory to have a circulation certificate and an identification label. Like bicycles, they must be folded or packed and the corresponding supplement must be paid when buying the ticket.

How can I bring my bicycle or surfboard?

Alsa allows the transport of sports equipment for a supplement (approx. €5-€10 depending on the route). You must check it in as special luggage, it must be packed (in a specific bag or box), and you must be at the platform 15 minutes before departure to place it in the trunk.

What should I do if I lose an item on board or at the station?

If you lost it at the station, go to the Information Point. If the item was left on the bus, you must contact the transport company directly. Unclaimed items after 4 weeks are sent to the municipal Lost and Found Office.

How can I request assistance if I am traveling with reduced mobility?

You must request the assistance service (PRM) at least 48 hours in advance through the website or phone of the company you are traveling with. The station has elevators and ramps connecting both levels to facilitate your access to the platforms.

How do I know which platform my bus leaves from?

You should check the digital screens located on both levels of the terminal. Platforms are usually divided by companies or destinations: the lower lobby gives direct access to the bay area, where each door indicates the platform number.

Buses with connection to Geneva Airport

Public transport connections

Zamora Bus Station is the main road transport hub in the province. Situated in a strategic and well-connected area, it is located just a few meters from the railway station, facilitating smooth intermodality for travelers wishing to discover Zamora's Romanesque heritage or travel to other regions of Castile and León and Portugal.

Urban bus and mobility

Zamora Urban Buses (SemuraBus)

The terminal is perfectly integrated into the local transport network, with stops outside that allow quick access to the historic center and the main neighborhoods:

Line 1: Directly connects the station with the city center and the San José Obrero neighborhood.
Line 2: Links the terminal with the hospital area and the University Campus.
Line 3: Facilitates access to the Plaza Mayor and the shopping area from the vicinity of the station.

Railway Connection (AVE and Alvia):

The bus station is located right in front of Zamora Train Station. This proximity is key for travelers using High-Speed trains to connect with Madrid in just over an hour, as well as with Galicia.

Recommended App: We advise you to check the information on the official SemuraBus website to verify schedules and routes for urban lines in real time.

Airport connection

Zamora mainly uses the region's airports and the high-speed connection to the capital for international flights:

Valladolid Airport (VLL): It is the closest air option by road. There are regional services that facilitate transfer between both capitals.
Madrid-Barajas Airport (MAD): The connection via AVE to Madrid-Chamartín and subsequent link with Cercanías is the fastest and most frequent route for international flights.
Taxi: The station has an official rank operating 24 hours a day located at the main exit of the building.

Car rental

Zamora is the ideal starting point for exploring places such as the Sanabria Natural Park or the Sayago region, so private mobility options are accessible from the terminal.

Available companies

In the intermodal environment: You will find desks for agencies such as Avis and various local car rental companies located in the train station area and adjacent avenues.
Nearby services: There are van and car rental offices in the shopping area near Avenida de las Tres Cruces.

Mobility tip: If you plan to visit Lake Sanabria, renting a car at the station is the most flexible option due to direct access to the A-52 motorway (Autovía de las Rías Baixas).

Zamora Bus Information: Schedules, Destinations and Contact

The terminal is located at Avenida de Alfonso Peña, s/n. Its location allows access to the heart and commercial center of the city in just a 10-minute walk.

Station hours

Every day: 06:30h – 23:00h

Open according to regional and national service operations.

Top Alsa destinations

National: Madrid, Salamanca, León, Valladolid, Gijón, Oviedo, Seville and Cáceres.

Regional and International: Benavente, Toro, Bragança, Porto and various towns in the province.

Practical information

Parking: Public parking area in the vicinity of the train and bus stations.

Services available at the station

Main Lobby: Large air-conditioned waiting area with benches and departure information screens.
Lockers: Luggage locker service available inside the terminal.
Gastronomy: Cafeteria with bar and snack service, and 24h vending machines.
WiFi: Free internet connection for travelers in common areas.
Sales Points: Official Alsa ticket offices and other regional operators.

Accessibility: Station adapted with access ramps and toilets for people with reduced mobility.
Security: Security personnel and control systems with security cameras.
Taxis: Official rank located right at the main door of the terminal.
Toilets: Accessible public facilities on the lobby level.
Press: Sales point for daily newspapers, magazines and convenience items.

Where to buy your ticket

→ At www.alsa.es.

→ On the Alsa App.

→ At the ticket offices and self-service machines at Zamora station.

Payment methods

Credit or debit card (Visa, MasterCard, American Express).
Alsa Plus Wallet.
PayPal (web and app only).
Apple Pay (app only).
Alsa Plus Balance.
Cash (at station ticket offices and enabled self-service machines).

Vouchers and passes available

Single Pass

Limited trips for 30 days for hundreds of destinations (personal).

Bono 10 (Pay 6 + 4 Free)

Non-nominative, you can share it and it is valid for 1 year.

Regional Pass

Travel through Castile and León with special discounts of up to 40%.

YOUTH Monthly Pass

Personal and non-transferable flat rate for youth aged 15 to 26.

ADULT Monthly Pass

Personal option for recurring trips for those over 26 years old.

Free CHILD Pass

No-cost travel for children aged 0 to 14 (Personal).

Useful information before traveling

Check in

Check in

Arrive at the station 1 hour before
the check in of your trip.

Luggage

Luggage

Includes a small hand accessory and a suitcase in the trunk according to your fare.

Basic (20kg), Flexible (25kg) or Super Flexible (30kg).

Other information

Tickets

Consult all the information about your luggage and pet.

Routes

Zamora - Bilbao
Zamora - Ourense

Bilbao - Zamora
Ourense - Zamora

Trips to Barcelona
Trips to Gijón
Trips to Oviedo

Connection with airports
Connection with Cáceres Station
Connection with Astorga Station
Connection with Plasencia Station
Connection with Pontevedra Station
Connection with Salamanca Station

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