Privilegios en Compras is a subscription shopping club that allows its members to save up to €300 every month on their everyday online purchases. It features more than 700 partner online stores where you can get a minimum 10% cashback, along with other perks, on all purchases made through its platform. If you want to stay up to date with all the benefits offered, you can check out the Privilegios en Compras blog.

The charge will appear on your bank statement as “WLY*PRIVICOMPRAS.ES”, “PRIVICOMPRAS.ES”, “CASH.PRIVICOMPRAS” or similar.

How much does Privilegios en Compras cost?

Privilegios en Compras is a subscription service whose monthly fee will begin to be charged to the payment card provided in the registration form once the free trial period ends.

How do I sign up?

After completing your purchase on Alsa.es, click the link shown and fill out the registration form with all required details. Once you have completed and accepted the form, you will become a Privilegios en Compras member and can start enjoying all of its benefits.

What is the Welcome Voucher and how is it used?

The Welcome Voucher is a cashback voucher you can use after becoming a member of Privilegios en Compras by following these steps:

  1. Make a new purchase on the ALSA website.

  2. Forward the purchase confirmation email to valedebienvenida@privilegiosencompras.es specifying your customer ID.

  3. Within a few days, the amount corresponding to your Welcome Voucher will appear in your customer profile, which you can then transfer to your bank account from the “Payments” page.

What is the Loyalty Voucher and how can I take advantage of it?

The Loyalty Voucher is a cashback voucher that, as a Privilegios en Compras customer, you can claim once a month for as long as you remain subscribed to the program. The steps to use it are as follows:

  1. Make a purchase on the ALSA website before the end of the month.

  2. Forward the purchase confirmation email to valedefidelidad@privilegiosencompras.es specifying your customer ID.

  3. Within a few days, the amount corresponding to your Loyalty Voucher will appear in your customer profile, which you can transfer to your bank account from the “Payments” page.

Can I use my Welcome and Loyalty Vouchers at a store other than ALSA? No, both the Welcome Voucher and the Loyalty Voucher are exclusively for purchases made on ALSA. However, you can use both vouchers within the same period, provided they are redeemed against two separate purchases.

How can I contact Privilegios en Compras?

You can reach Privilegios en Compras Customer Support through any of the following channels:

  • By email: atencionalcliente@privilegiosencompras.es

  • By calling the toll-free phone number: 900 87 87 10. Support hours are Monday to Friday from 9:00 AM to 9:00 PM and Saturdays from 10:00 AM to 5:00 PM, excluding national holidays.

  • By mail sent to: Privilegios en Compras, Apartado de Correos 14596, 28080 Madrid

How do I cancel my Privilegios en Compras subscription? If you are not satisfied with the service and wish to cancel your subscription, you can do so free of charge through any of these options:

  • From your Privilegios en Compras customer area: go to the “Account” menu and click on “Profile”. In the “Subscription Management” section, you will find the option to cancel your membership. Cancellation takes effect immediately, and you will automatically receive all cashbacks accumulated up to that point.

  • By email: atencionalcliente@privilegiosencompras.es

  • By phone: call Privilegios en Compras at 900 87 87 10. Hours: Monday through Friday from 9:00 AM to 9:00 PM and Saturdays from 10:00 AM to 5:00 PM, excluding national holidays.

  • By mail: send a written cancellation request to Privilegios en Compras, Apartado de Correos 14596, 28080 Madrid