When you purchase your ticket please bear in mind that...
Both normal and Premium services tickets should be issued up to 48 hours before the departure of the service.
At sales points, via the website and on 902 lines we can inform you about the services providing special devices for people with disabilities.
You may travel in your own wheelchair or in a seat, please confirm your preference when purchasing.
In the PREMIUM services you have a complementary assistance service to accompany you from the PREMIUM Room until boarding, provided by qualified personnel.
Baggage: Only authorized wheelchairs can be transported in places reserved for wheelchair passengers.
The rest of the mobility aids (scooter, additional seat, etc.) must travel in the hold, as luggage, as long as they do not exceed the following dimensions:
Length and width: 140x70 cm. Height: 100 cm. They will not compute for free baggage purposes.
- Remember that currently, passengers with disabilities can gain 15% discount on standard tickets for all long-haul and regional routes, excluding inner city routes. Before boarding the bus, passengers should show proof of their disability of 32% or greater.