Frequently Asked Questions about Santiago de Compostela Station

The station closes at 01:30 AM, so you cannot wait inside after that time. If your bus leaves very early (e.g., 05:00 AM), the outside area has surveillance and there is a 24-hour taxi rank right at the main entrance for safe late-night transfers.

How is the station laid out so I don’t get lost?

The terminal is organized into two levels: the upper lobby is for ticket sales and the shopping area, while the lower lobby focuses on dining services and access to the bus platforms.

Where can I charge my phone if there are no free sockets in the waiting area?

In addition to the charging towers in the waiting area, if you travel on an Alsa Supra or Confort class bus, you will have USB connectors or individual sockets at your own seat throughout the journey.

Can I bring a bicycle or an electric scooter?

Yes, both are allowed in the bus trunk. For electric scooters, in 2026 it is mandatory to have a circulation certificate and an identification label. Like bicycles, they must be folded or packed and the corresponding supplement must be paid when buying the ticket.

How can I bring my bicycle or surfboard?

Alsa allows the transport of sports equipment for a supplement (approx. €5-€10 depending on the route). You must check it in as special luggage, it must be packed (in a specific bag or box), and you must be at the platform 15 minutes before departure to place it in the trunk.

What should I do if I lose an item on board or at the station?

If you lost it at the station, go to the Information Point. If the item was left on the bus, you must contact the transport company directly. Unclaimed items after 4 weeks are sent to the municipal Lost and Found Office.

How can I request assistance if I am traveling with reduced mobility?

You must request the assistance service (PRM) at least 48 hours in advance through the website or phone of the company you are traveling with. The station has elevators and ramps connecting both levels to facilitate your access to the platforms.

How do I know which platform my bus leaves from?

You should check the digital screens located on both levels of the terminal. Platforms are usually divided by companies or destinations: the lower lobby gives direct access to the bay area, where each door indicates the platform number.

Buses with connection to Geneva Airport

Public transport connections

Santiago de Compostela Bus Station is part of the city's modern Intermodal Terminal. Located just a step away from the city extension (Ensanche) and connected via a panoramic walkway to the railway station, it offers total connectivity for pilgrims and travelers wishing to access the Historic Center (World Heritage Site) and the rest of the Rías Baixas and Altas.

Urban bus and mobility

Santiago Buses (Tussa)

The terminal has local transport network stops at its entrances and on Clara Campoamor street, facilitating travel throughout the Galician capital:

Line 6: Directly connects the station with Plaza de Galicia (entrance to the Old Town) and the San Lázaro neighborhood.
Line C2: Circular line linking the main administrative and commercial points of the city.
Line 5: Service linking the terminal with the South University Campus and the Clinical Hospital (CHUS).

Railway Connection (AVE and Atlantic Axis):

As an intermodal station, the bus terminal is directly connected to Santiago Train Station. High-speed services to Madrid operate from here, as well as the Atlantic Axis connecting Vigo, Pontevedra, Vilagarcía, A Coruña, and Ferrol.

Recommended App: We advise you to download the Más Bus app to check arrival times in real time and plan your urban routes through Santiago.

Airport connection

Transferring to Santiago-Rosalía de Castro Airport (SCQ - Lavacolla) is extremely efficient thanks to the direct service operated from the terminal itself:

Airport Bus (Line 6A): Connects the intermodal station directly with the airport departures terminal. The journey takes approximately 20-25 minutes.
Taxi: There is a permanent official taxi rank in the terminal access area. Travel time is about 15 minutes via the A-54 highway.

Car rental

Santiago is the ideal starting point for exploring Costa da Morte or the Rías Baixas, so the private mobility offer within the complex is very comprehensive.

Available companies

Inside the intermodal complex: You will find desks for agencies such as Avis, Europcar, Hertz, Enterprise, and Sixt located in the shared lobby.
Station surroundings: Various local offices operate on Hórreo street and around the railway station.

Mobility tip: If you are a pilgrim and plan to rent a car to return after your journey, the intermodal station is the most convenient drop-off point due to its proximity to the Pilgrim Welcome Center.

Santiago Bus Information: Schedules, Destinations and Contact

The terminal is located at Rúa de Clara Campoamor, s/n. Its modern and functional design with city views centralizes all traveler services in a bright and accessible space.

Station hours

Every day: 06:00h – 00:00h

Open continuously according to night service operations.

Main destinations from this station

National: Madrid, Ponferrada, León, Valladolid, Bilbao, Gijón, Oviedo, and Santander.

Regional and International: Porto (city and airport), Lisbon, Lugo, Fisterra, Muxía, and Lavacolla Airport.

Practical information

Parking: Underground public parking integrated into the intermodal terminal.

Services available at the station

Intermodal Lobby: State-of-the-art space connecting bus and train with high-tech information screens.
Luggage Storage: Automatic locker service for luggage, ideal for visiting the Cathedral without heavy bags.
Gastronomy: Cafeteria with bar service, fast food, and 24h vending machines.
WiFi: Free wireless connection available for travelers in all waiting areas.
Points of Sale: Official Alsa ticket counters and personalized service.

Accessibility: 100% accessible station with elevators, mechanical walkways, and adapted toilets.
Security: Permanent surveillance by security personnel and camera control systems.
Customer Service: Galician tourist information office and traveler help points.
Taxis: Official rank located at the main access level of the intermodal terminal.
Shops: Newsstand, magazines, snacks, and Camino de Santiago souvenirs.