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Make a complaint
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The document number is missing. Too many characters. Not enough characters. Invalid document, use the format: 12345678A Invalid document, use the format: X12345678A Incorrect format.
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ALSAPLUS+ users

Please indicate if you are a ALSAPLUS+ customer:
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SERVICE INFORMATION

To successfully process your claim, YOU MUST FIRST indicate the tracking number of the service concerned to enable us to process your request. If you cannot provide the name and details of the service you will need to visit an ALSA sales point in person.

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