Community of Madrid
Notices of changes / Modifications of services
Exclusive Telephone line for information on services from the Madrid Regional Transport Consortium: 91 177 99 51
If you have lost any property on your journey, please fill in this form and we will do our best to find it.Lost property
Left luggage fees
Price for left luggage: 3€ for 24 hours. The customer will have 5 minutes to be able to open and close their luggage. After this time, they will be able to open it once. After 24 hours, the left luggage will be blocked and the customer will have to pay 3€ for all consecutive days for excessive time in the office.
Collecting luggage: After 30 days, items will be considered forgotten or lost, with the following consequences.
Lost key: The customer will pay 8€ if he/she loses the key.
The company can inspect and, in any case, remove any illegal or inadmissable object in the left luggage office. The company will not be made responsible for objects left in the office.