ALSAPLUS+ Customer helpline
ALSA does not currently have an ALSAPLUS+ helpline. To contact our help service, go to the “CONTACT” area of the website, then click on “E-mail us”, using the ALSAPLUS+ form and indicating your reason for contacting us.
You can also e-mail us directly at firstname.lastname@example.org (in Spanish). You may also call 902 422 242 (in Spanish) for information and ticket sales, and the BBVA customer helpline (+34) 912 962 573 for any incidents with your ALSAPLUS+ Visa.