The booking fee is an additional cost per passenger, applied to tickets issued for routes departing from and arriving at points in Spain, bought via www.alsa.com/en/web/bus/home or the App.

The booking fee that you pay to purchase our services online or on the app includes the costs of providing, maintaining and updating the website or app, providing the secure payment gateway, hosting the website or app, among other costs.

Booking fees vary depending on the baseline fare for the journey, i.e. taking no promotions or discounts into account.

The booking fee for outgoing and return tickets is the same for national tickets:


The booking fee is not returned if tickets are cancelled.

Alsa Plus customers do not pay booking fees after their first purchase. If you are an Alsa Plus customer, remember to log in as such before commencing the purchase process.

For this and other benefits, register now here 

If you do not find what you are looking for, contact us (in Spanish)