Alsa Plus points may be exchanged via any Alsasales channel when you log in as a member.

To exchange points at www.alsa.com,  or on the App:

1. Enter as an Alsa Plus member before commencing the purchase process.

2. If you have points, you will be offered the option of exchanging them for a for the corresponding amount.

3. Select the option pay using points.

4. The purchase summary will show the amount due, differentiating between points and money.

Conditions for paying with points

  • Tickets may be bought with points alone or with a combination of points and money (100 points = €1 discount on your ticket).
  • If you have points, you will be offered the option of exchanging them for the corresponding amount.
  • Alsa Plus points expire after 18 months.

To get points when you travel, remember to log in as an Alsa Plus member before buying your ticket. Your points will be added to your Alsa Plus account once you have completed your journey.

If you do not find what you are looking for, contact us (in Spanish)