Our buses are adapted to the special needs of passengers with reduced mobility. Check the availability and characteristics of each vehicle and service.
Adapted intercity buses have:
Exterior signage denoting the corresponding accessibility standard.
Exterior button for requesting motorised lifting platform.
Motorised lifting platform to enable passengers in wheelchairs or with reduced mobility to access the bus.
A complete system of non-slip grab bars and handrails in contrasting colours to facilitate passengers in wheelchairs and those with disabilities or with reduced mobility when boarding and disembarking the bus.
Non-slip, non-glare bus floor when both wet and dry.
The steps up to the bus have stair nosings in a contrasting colour, generally in yellow or a reflective material.
Lighting at the entrance steps.
Seat-free space for passengers in wheelchairs. This must be booked at least 48 hours in advance and should be indicated at the time of purchase. Spaces for passengers in wheelchairs cost the same as conventional seats but they cannot be selected as they are located in a specific part of the vehicle.
Passengers in wheelchairs that would like to travel in a conventional seat should indicate this at the time of purchase. They must also be capable of entering the bus and seating themselves independently or be accompanied by someone who assists them. In this case, the wheelchair may be stored in the luggage hold.
PMRSR: People with Reduced Mobility in Wheelchairs.
Stop buttons next to spaces designated for passengers in wheelchairs.
Seat belt extensions for users that need it and special seat belts for pregnant women.
- Kneeling system that lowers the vehicle to facilitate access for passengers with disabilities or reduced mobility.
- Seats designated for passengers with reduced mobility or with some kind of disability. These seats have different upholstery and more space for passengers travelling with assistance dogs and have stickers to distinguish them from regular seats.
- Stop and call buttons beside seats reserved for passengers with disabilities or special needs.
- Fastening for assistance dogs beside seats reserved for passengers with reduced mobility.
- Braille signs with seat numbers and information on safety aspects.
- Magnetic induction devices to ensure that passengers with hearing impairments have access to information.
* None of our routes or services offer buses with an adapted toilet.
** Not all routes offer adapted vehicles and services.
Adapted urban and metropolitan buses include:
Exterior signage denoting the corresponding accessibility standard.
Kneeling system that lowers the vehicle to facilitate access for passengers with reduced mobility.
Exterior button to request the lifting ramp.
A motorised lifting platform to help passengers in wheelchairs board the bus.
A complete system of non-slip grab bars and handrails in contrasting colours so they can be easily located.
Non-slip, non-glare vehicle floor when both wet and dry.
Seat-free area for accommodating at least one passenger in a wheelchair.
PMRSR: People with Reduced Mobility in Wheelchairs.
Priority seats at the front of the bus for people with reduced mobility or passengers with some kind of disability.
Visual or audible devices that indicate the name of the next stop and if it has been requested.
Stop buttons next to designated spaces for passengers in wheelchairs.
* Not all routes offer adapted vehicles and services.