Fares and discounts

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New Fares

Change of plans? No problem!

With Alsa, you can change or cancel your ticket up to 2 hours before departure.

The table below shows the amount that will be refunded to you.

Refund (% of the ticket price)

Time before departure
Changes
More than 7 days
Between 2 and 7 days
Between 24-48h
Between 2 and 24h
Cancellations
More than 7 days
Between 2 and 7 days
Between 24-48h
Between 2 and 24h
Additional services
Lugagge
Seat selection
Basic
check Gratis
90%
80%
70%
90%
80%
70%
50%
20kg
Flexible
check Free
check Free
90%
80%
check Free
90%
80%
70%
25kg
50%
Super Flexible
check Free
check Free
check Free
90%
check Free
check Free
90%
80%
30kg
check Free

👉 Swipe horizontally to view the full table

For example, if you cancel your ticket 6 days before your trip, you will receive an 80% refund on the Basic fare, 90% if you purchased a Flexible fare, and it is free if you purchased a Super Flexible fare.

Check our change and cancellation policy here.

Manage my ticket

Alsa Passes

10-Journey Pass

  • Pass Share 10 JOURNEYS.
  • Non-nominative: you can share this pass with others.
  • More information on terms of use.

Regional Pass

  • Personal and non-transferable.
  • More information on terms of use.

Youth Pass

  • Personal and non-transferable.
  • More information on terms of use.

Adult Pass

  • Personal and non-transferable.
  • More information on terms of use.

Children

  • Personal and non-transferable.
  • More information on terms of use.

Discounts

Over 60s

If you are an Alsa Plus member, you get a 30% discount

Children

ages 4 to 11: 30% discount

Babies

under 3 years free with an associated adult ticket

Round trip fare

Up to 20% discount on the return ticket

Large Family

20% to 50% discount

Groups

Up to 30% discount for groups of 4 to 20 people. Limited seating. No changes or cancellations allowed

Disability > 32%

15% discount for people with disabilities or a companion

*Promotions and discounts are not applicable to those services provided under Article 77 of the Land Transport Management Act (LOTT), jointly with and/or by Alsa partner carriers.