Contact channels:
- 24-hour information and sales line: 902 42 22 42
- 24-Hour passenger service hotline: (+34) 91 020 7007
- E-mail: alsa@alsa.es
- Incidents App: alsamovil@alsa.es
- Customer helpline: Alsa Plus, Suggestions, Complaints, Lost and found goods, Invoice request
- facebook.com/alsaautobuses
- twitter.com/alsa_autobuses
- Postal mail: C/ Josefa Valcárcel, 20, 28027, Madrid
- Points of sale Alsa