Contact channels:

  • 24-hour information and sales line: 902 42 22 42
  • 24-Hour passenger service hotline: (+34) 91 991 40 30
  • E-mail: alsa@alsa.es
  • Incidents App: alsamovil@alsa.es
  • Customer helpline: ALSAPLUS+, Suggestions, Complaints, Invoice request
  • facebook.com/alsaautobuses
  • twitter.com/alsa_autobuses
  • Postal mail: C/ Alcalá, 478 28027 Madrid
  • Points of sale ALSA
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