Contact channels:
- 24-hour information and sales line: 902 42 22 42
- 24-Hour passenger service hotline: (+34) 91 020 7007
- E-mail: alsa@alsa.es
- Incidents App: alsamovil@alsa.es
- Customer helpline: ALSAPLUS+, Suggestions, Complaints, Invoice request
- facebook.com/alsaautobuses
- twitter.com/alsa_autobuses
- Postal mail: C/ Alcalá, 478 28027 Madrid
- Points of sale ALSA