What can I do if I have lost my booking reference?
You may find your booking reference:
- On your ticket, except for those bought at our points of sale, which do not have a booking reference.
- In the confirmation SMS with the travel details (if requested during the purchase process).
- In the purchase confirmation e-mail.
If you still cannot find it:
- Look on the website. Go to “Manage your tickets”, enter your ID number and the final 4 digits of the card used to make the purchase. This will allow you to see your ticket and booking reference.
- Call our Information and Sales line on 902 422 242 or visit a point of sale, supplying your personal details, date of purchase and route information.