Obligatory field.
Obligatory field.
I have forgotten my password.
Facebook Connect
Not an Alsa Plus customer? Register

We have sent you an email.

Check your inbox, and validate your email address to complete your Alsa Plus registration..

If you cannot find the email, check your Junk folder..

We apologize, there was an error with checking your invitation

Please ask your friend to create a new invitation for you.
If you prefer, you can continue with the Alsa Plus registration process, but YOU WILL LOSE the benefits of joining by invitation.

We have sent you an email.

Check your inbox, and validate your email address to complete your Alsa Plus registration..

If you cannot find the email, check your Junk folder..

  • English
    • Español
    • Deutsch
    • Català
    • Français
    • Galego
    • Italiano
    • Portugues
    • Euskara
    English

    Cambio de lenguaje

  • Customer service
  • Alsa Business
  • Alsa Plus: Log in

    Access

    Alsa Plus: Log in
Logo Alsa, go to home
Log in
Alsa Plus
    Logo Alsa, go to home

    Access

    Buy and ticket management

    Titulo pagina

    • How to contact Alsa
    • Schedules and stops
    • Promotions and discounts
    • Buy and ticket management
    • Before travelling
    • On board
    • Alsa Plus
    • Other services

    Here you will find answers to all your questions about the purchase and management of Alsa tickets.

    Purchase

    How to buy an ALSA ticket

    ALSA payment methods: how can I pay?

    What is the booking fee?

    Payment error

    Personal details required for buying a ticket

    Buying tickets on board

    How do I know if I have an aisle seat or a window seat?

    How far in advance may I buy a ticket?

    Available seats on your Alsa bus

    Seats blocked on my Alsa bus

    What is Privilegios en Compras

    Subscribing to / unsubscribing from Privilegios en Compras

    Buying tickets for others

    What does the additional travel insurance cover

    I cannot find a route using the search feature

    Paying with bank card on board

    “Combined ticket” or “Service”

    Paying with PayPal

    Paying with non spanish bank cards

    My card was charged twice. What can I do now?

    How can I receive my ticket?

    What is the booking reference?

    Change

    Change and acancellation conditions

    How to change or cancel a ticket

    Travelling before your ticket date

    Downloading online tickets to Passbook

    What can I do if I have lost my booking reference?

    What can I do if I lose my printed ticket?

    Confirming and validity of open return tickets

    Travelling on an open return ticket

    Changes and cancellations for tickets bought via other websites

    Cancellation

    How to change or cancel a ticket

    Can I cancel a ticket purchased through Goeuro / Omio?

    Can a ticket with an open return be canceled?

    How far in advance may I change or cancel a ticket without penalty?

    How can I apply for reimbursement for my ticket?

    When will I be reimbursed for cancelling my ticket?

    Change or cancel a ticket purchased on a website other than Alsa

    If I miss my bus, may I change my seat for one on another service?

    Invoices

    Request an invoice

    Modify data

    Changing the name of a passenger on a ticket

    How can I change the departure point, destination or other details of my ticket?

    How can I make changes to my ticket

    How can I change the seat on my ticket?

    How can I check changes made to my ticket

    • Home
    • FAQs
    • Buy and ticket management

    • About ALSA
    • Employment and training
    • Advertising solutions
    • Contact

    Follow us

    logo-footer
    • Legal Disclaimer and Privacy Policy
    • Cookies Policy
    • Terms of Purchase
    • Site map
    ..

    Estás usando un navegador desactualizado o muy antiguo. Te recomendamos que lo actualices o que uses un navegador más moderno.

    Te sugerimos navegadores como Firefox o Chrome para mejorar tu experiencia de navegación en www.alsa.es.

    Close