The booking fee is an additional cost per passenger, applied to tickets issued for routes departing from and arriving at points in Spain, bought via or the App. The booking fee will be applied to each ticket, with round-trip tickets considered as a single ticket, for the purposes of said cost.

The booking fee that you pay to purchase our services online or on the app includes the costs of providing, maintaining and updating the website or app, providing the secure payment gateway, hosting the website or app, among other costs.

Booking fees vary depending on the baseline fare for the journey, i.e. taking no promotions or discounts into account.

*For the Summer Youth 2024 promotion, the handling fees are fixed for any journey, and the amount is €1.21.
The booking fee is not returned if tickets are cancelled.

Alsa Plus customers do not pay booking fees after their first purchase. If you are an Alsa Plus customer, remember to log in as such before commencing the purchase process.

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If you do not find what you are looking for, contact us (in Spanish)