At Alsa we have made more flexible our conditions for changes and cancellations, because we know that now more than ever it is important that you can change or cancel your ticket if your plans change . We are more flexible to adapt to your needs.

Superflex rate

Buy your tickets now with the Superflex rate with peace of mind and knowing that you can change or cancel it up to 2 hours before the departure of your trip.

  • Change: modification of date, time or seat subject to availability.
  • Cancellation: up to 2 hours before the start of the trip. Cost according to general cancellation conditions of Alsa tickets.

Easily manage your ticket

You can make changes and cancellations of your ticket in the same channel in which it was purchased , and also through the self-service machines. Manage your ticket here. It's easy and fast.

If you have bought the ticket at an Alsa point of sale , only in the case of not being able to contact our points of sale to change or cancel the ticket, you can go to the following form. Depending on each case or under express justification, we will review and respond to your request.

If you have purchased your ticket through a travel agency or a third party website, contact them directly to manage the change.