Use of masks on public transport
According to Royal Decree 65/2023, of February 7, which modifies the mandatory use of masks during the health crisis situation caused by COVID-19, the use of the mask will no longer be mandatory in the media and public transport services, dated February 8, 2023. Therefore, its use will become voluntary for all users and occupants of said means and transport services.
However, it is recommended, for all people who present symptoms compatible with an acute respiratory infection or with greater vulnerability to COVID infection, that they maintain the use of a mask in any situation in which there is prolonged contact with people at a distance. less than 1.5 meters.
Safety and hygiene measures for traveling
Try to follow these minimum safety and hygiene recommendations to guarantee your safety and that of everyone:
Avoid consuming food on board
In order to respect the rest of the passengers and maintain hygienic conditions within the bus itself, it is recommended not to eat food on board.
Block the seat next to you
If you want to travel more quiet and comfortable , now you can block the seat next to you and travel without anyone by your side.
Do not change your seat
You must sit in the allocated seat shown on your ticket to avoid taking another passenger’s allocated seat.
If you wish to choose a different seat, you can do so by using the option "change seats” during the purchase process.
Purchase on the web and self-selling machines
Buy your ticket on our website, app or at the vending machines present in all our points of sale.
There is no need to print your ticket; you can show it in digital format with your ID card to access the coach.
Currently, in most of the points of sale we have self-selling machines for managing tickets and fertilizers. If you need help with its handling, use the "remote help" button on the machine itself or even from the personnel who are available at that time.
Your safety is everyone's safety
Act with empathy and respect for others, your safety is everyone's safety.
Follow the rules set by the authorities and pay attention to the on-board posters and instructions from staff.